Attending to Mediation Attendance
January seems to be a popular month for birthdays among my friends, with six celebrations in three weekends. Mostly, my husband and I have been able to attend together. But when the parties overlapped...
View ArticleFacebook’s Templates for Conflict Resolution and Court ADR
Facebook recently announced its creation of a self-guided dispute resolution system for users. The company has designed a new user-to-user conflict resolution system that could have implications for...
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How Facebook Designed Its Template-Based Online Dispute Resolution System
Facebook’s conflict resolution process, page 1 After my original post about Facebook’s online conflict resolution system, I received some requests for more information about the company’s research...
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Facebook’s User Conflict Resolution System: An Illustrated Walkthrough
A Facebook user who objects to this photo can try conflict resolution online. This post illustrates my recent discussion of the template-based online conflict resolution system Facebook has implemented...
View ArticleCanada’s First Online Tribunal Getting Ready to Launch
In 2012, British Columbia passed the Civil Resolution Tribunal Act, which established a new aspect of BC’s justice system that will provide online dispute resolution services for strata (condominium)...
View ArticleDo Android Mediators Dream of Electric Agreements?
With the new year being still fresh enough that some of us, and hopefully not just me, continue to write 2017 on their checks, the future is at the forefront of many of our minds. Whether we’re setting...
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RSI Guide Will Help Courts Make ODR Communications More Accessible
In 2022, RSI and the University of California, Davis, published two evaluations of court-related online dispute resolution (ODR) programs. A main finding of those evaluations was that parties did not...
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Want Your Court Communications to Be Accessible? RSI Focus Groups Offer Insights
RSI’s research has shown that self-represented parties in small claims cases often don’t understand what online dispute resolution (ODR) is or how to use it, even when courts require their...
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New Board Member Oladeji Tiamiyu Talks Tech, ADR and More
Resolution Systems Institute (RSI) recently welcomed two new members to its Board of Directors! Texas A&M Law Professor Nancy A. Welsh and University of Denver Law Professor Oladeji M. Tiamiyu...
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